BC Ferries announces mandatory face coverings

BC Ferries

Press Release

Friday, August 21 2020

Beginning August 24, BC Ferries will require customers to wear non-medical masks or face coverings at terminals and while on board ferries.

The same requirements will be in place for BC Ferries employees - except those working behind a physical barrier or within employee only areas while maintaining appropriate physical distance.

All walk-on and vehicle passengers as well as BC Ferries staff will be required to wear non-medical masks or face coverings at all times when at a BC Ferries terminal or on a BC Ferries vessel except:

• When inside a vehicle

• When consuming food or drinks, provided physical distancing is maintained

• Children under 2 years of age

• Medical condition or disability that inhibits the ability to wear a mask

• Persons unable to place or remove a mask without assistance

BC Ferries President & CEO Mark Collins said, “BC Ferries’ priority is the health and safety of our employees and customers.

“We urge and expect our customers to behave responsibly when they are travelling with us. Please do not travel if you feel sick. While using the ferry system you are required to wear a face covering at all times and maintain appropriate physical distance. Travellers not following this requirement can be banned from travel. Please follow the directions of BC Ferries staff and crew.”  

BC Ferries has a number of additional preventive measures in place, including support for physical distancing, screening customers on arrival at the ticket booth, allowing customers to remain in their vehicles on all decks during the sailing, enhanced cleaning, physical barriers and reduced seating density.

“We understand that many customers are anxious about COVID-19 and our employees are doing great work to accommodate customers during this time,” continued Collins. 

“I want to remind customers that we do not tolerate any form of abuse, including verbal abuse, towards our employees. Failure to follow direction and abuse of any kind will result in denial of travel.” 

The company reminds customers to heed Dr. Bonnie Henry’s advice to be kind, be calm and be safe. Vessel and terminal staff are there to keep you safe and healthy. For more information visit bcferries.com.